duniatoto Platform Privacy Notice

This page describes what we collect when you use duniatoto and how we keep that data protected. We process your personal information only when necessary for account verification, deposit settlement, withdrawal review, and service delivery. We do not sell your data to third parties. We do not use it for purposes beyond what this notice describes. We encrypt your data in transit and at rest, and we apply access controls to limit who inside duniatoto can view it.

We are bound by the data protection laws that apply in the jurisdictions we serve. This notice sets out our commitments and your rights. If you have questions about how we handle your information, you can contact us via the details at the end of this page.

What we collect on duniatoto

We collect information you provide directly during signup and account setup. This includes your legal name, date of birth, email address, phone number, and government-issued ID number (KTP, passport, or driving licence). We collect this information to verify your identity—a process called Know Your Customer (KYC)—which is required before you can deposit on duniatoto. We also collect your banking details or e-wallet account information (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) when you make deposits or request withdrawals. We collect your transaction history—amounts, dates, payment methods, and settlement status—for your account records and regulatory compliance.

We collect technical information automatically when you use duniatoto. This includes your IP address, browser type, device model, operating system, and the pages you visit within our platform. We use this data to detect fraud, improve our service, and troubleshoot technical problems. We may also collect approximate location information based on your IP address, but we do not track your precise physical location.

How we use your data on duniatoto

We use your identity information to comply with Know Your Customer (KYC) regulations in the jurisdictions where we operate. We verify your data against official government records to confirm you are who you claim to be. This step protects both you and our platform. We use your contact details—email and phone—to send you account notifications, withdrawal confirmations, and important security alerts. You cannot opt out of these notifications because they are essential for account security.

We use your transaction data to settle deposits and withdrawals, to generate your account statement, and to detect unusual activity that might indicate fraud or account compromise. We use technical data to maintain duniatoto, to diagnose service issues, and to prevent abuse. We may analyse aggregate, anonymised data (data stripped of your identity) to understand usage patterns and improve our platform's performance. For example, we might analyse whether deposit settlement is slower during Idul Fitri or whether Liga 1 tournaments affect traffic patterns—these insights help us plan infrastructure and staffing.

Third parties who see your data

We share your data with payment processors who handle your deposits and withdrawals via mobile banking, local payment, online payment, and the other methods duniatoto supports. These processors see your name, account details, and transaction amount—information necessary to complete your payment. We do not control how these third parties handle your data beyond our contract with them. We also share identity data with government-mandated KYC verifiers and financial crime prevention services, as required by applicable law in Jakarta, Surabaya, Bandung, and other jurisdictions we serve. We may share anonymised data with analytics providers to understand how duniatoto is used, but this data cannot identify you.

We will disclose your data to law enforcement if required by a court order or legal process. We will not disclose it voluntarily or for any other purpose.

Your privacy depends on our transparency about who can access your data and why.

Your rights and data access

You have the right to request a copy of the personal data we hold about you. You have the right to correct inaccurate data and to request deletion of data we no longer need to keep. You have the right to withdraw consent to process your data, though this may limit your ability to use duniatoto. You have the right to object to automated decision-making in fraud detection, and we will review such requests on a case-by-case basis. To exercise any of these rights, contact us using the details below. We aim to respond to data requests within 14 days.

Cookies and local storage

We use cookies—small text files stored on your device—to keep you logged into duniatoto, to remember your preferences, and to detect fraud. Cookies are essential for our service to function. We do not use cookies for marketing purposes or to track you across other websites. We use local storage (a browser feature similar to cookies) to cache your game history and settings locally so that duniatoto loads faster on repeat visits. Neither cookies nor local storage contain your password, payment details, or identity information.

Data retention

We keep your identity information (name, ID number, date of birth) for as long as your duniatoto account is active, plus seven years after closure—this period is required by financial crime prevention rules. We keep your transaction history for the same period. We keep technical data (IP addresses, device information) for 90 days and then delete it. If you request account deletion, we will anonymise your data rather than permanently delete it, to comply with these retention requirements.

Our commitment to your privacy on duniatoto

We undertake to process your data only for the purposes described in this notice. We undertake to apply encryption and access controls to protect your data. We undertake to respond to your requests for data access, correction, or deletion. We undertake to disclose your data only to third parties when necessary for duniatoto service delivery or when required by law. We will not rent, sell, or trade your information. If our privacy practices change, we will update this notice and notify you via email to the address you provided during signup.

duniatoto services are available only where local law permits. Your rights under this privacy notice are governed by the laws of the jurisdiction where you access duniatoto. If you have a complaint about our data handling practices, you may contact us first. If we do not resolve your complaint to your satisfaction, you may escalate it to the relevant data protection authority in your jurisdiction.

Contact duniatoto

For questions about this privacy notice or to request access to your data, please contact duniatoto at [email protected]We will acknowledge your request within 48 hours and respond in full within 14 days. You may also write to us via the contact form on the duniatoto website, or during service hours via live chat. Our customer support team can escalate privacy inquiries to the correct department.